Care & Packaging
At Maisonflai, we believe jewelry should be as lasting as the intention behind it.
Caring for your pieces — and how they’re packaged — is part of the story we tell.
Jewelry Care
Our jewelry is designed to be worn with ease and aged with grace.
To ensure lasting beauty and clarity, each material has its own rhythm of care.
Sterling Silver (925 Silver)
Sterling silver is a classic material known for its longevity and natural luster. Over time, exposure to air, moisture, or skin oils can cause silver to develop a soft patina or darker tone — this is a natural process, not a defect.
To preserve its brightness:
Wear it often – Sterling silver benefits from the gentle polish of regular wear
Store it dry – Keep your pieces in a sealed pouch or box when not in use
Avoid chemicals – Remove your jewelry before swimming, showering, or applying perfume and lotions
Clean gently – Use a soft silver polishing cloth to restore shine when needed
Avoid humidity – Do not store silver jewelry in humid bathrooms or near heat sources
Oxidation is reversible with proper cleaning. Embrace the soft character your piece develops over time — or bring it back to brilliance with a gentle polish.
Gold Vermeil (Sterling Silver with Thick Gold Plating)
Our gold-plated silver pieces (also known as vermeil) use a base of 925 silver with a thick layer of 18k gold. This plating offers a warm, radiant finish — but it requires more mindful care than solid metal.
To prolong the life of your gold plating:
Avoid friction – Do not layer or stack vermeil pieces tightly against each other
Keep it dry – Water and sweat can wear down the plating
Last on, first off – Put jewelry on after makeup, lotion, and perfume
Clean with care – Wipe gently with a dry microfiber or lint-free cloth; do not use polishing agents meant for silver
Store separately – Ideally in soft pouches to prevent scratches and gold fading
With proper care, your vermeil jewelry will maintain its glow for years — delicate but enduring, like the designs themselves.
Packaging
Every Maisonflai order is prepared with intention, so your experience feels as considered as the jewelry inside.
What’s Included
Each order comes with:
A soft cotton jewelry pouch – perfect for both presentation and storage
A recyclable rigid box – protective and gift-ready, no extra wrapping needed
An optional gift note – hand-packed with care if you leave a message at checkout
A jewelry care card – simple guidance to help your piece last beautifully
No receipts or pricing info inside — so your gift is ready as is
Eco-Conscious Materials
We believe beauty should leave as little trace as possible. Our packaging materials are:
100% plastic-free
Fully recyclable kraft paperboard boxes
Unbleached cotton pouches (reusable & dye-free)
Acid-free tissue paper for wrapping
Water-activated paper tape — no synthetic glue
Minimal ink printing on exterior packaging to reduce waste
We use only what’s necessary — nothing more. Every component is chosen for its sustainability, reusability, or biodegradability. Our goal is to create a moment of quiet delight while respecting the world beyond the box.
Gifting Made Easy
Maisonflai orders are naturally gift-ready.
Whether you’re sending something thoughtful across the globe or treating yourself, your jewelry will arrive securely packed and beautifully presented — no need to request special wrapping.
If you’re sending a gift directly, you can include a short message at checkout. We’ll include it on a discreet notecard, with no invoice or pricing details in the package.
The way we care for things — and the way they’re delivered — reflects the values we wear every day.
Thank you for choosing jewelry that speaks softly, and lasts intentionally.
A quiet shimmer, made to linger.
Ready to find your silver story?
Explore pieces that speak in soft forms and quiet strength.